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Al Quoz 1st Dubai, UAE
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UAE’s Trusted Window Curtains
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Curtains Installed Across the UAE
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Corrections Policy

Effective Date: 26 December 2025

Website: https://dubaiwindowcurtains.com/

1. Our Commitment to Accuracy

At Dubai Window Curtains, we are committed to providing precise, up-to-date, and reliable information regarding our window treatment products and services. While we strive for perfection, errors can occasionally occur. This policy outlines how we handle corrections to content on our website.

2. Types of Corrections

A. Commercial & Product Information (Pricing & Specs)

Given the custom nature of our business, accuracy in product specifications is vital.

  • Pricing Errors: Despite our best efforts, a small number of items may be mispriced or display incorrect discount percentages due to technical glitches or human error. If a product’s correct price is higher than the stated price, we reserve the right to cancel the order or contact you for instructions before shipping. We are not obligated to supply products at an incorrect (lower) price.

  • Product Specifications: If a fabric description (e.g., “100% Blackout” vs. “Dim-out”) or technical specification is found to be incorrect, we will correct the listing immediately. If you purchased a product based on an incorrect description, please refer to our Return/Exchange Policy.

B. Editorial Content (Blog & Guides)

Our blog provides advice on interior design and installation.

  • Factual Errors: If an article contains a clear factual error (e.g., incorrect advice on how to measure a specific window type), we will update the text to reflect the correct information.

  • Updates: For articles receiving significant updates (e.g., changing industry standards or discontinued fabric lines), we may add an “Editor’s Note” at the top or bottom of the page indicating the date of the update.

C. Minor Corrections

For minor errors that do not alter the meaning of the content (such as spelling, grammar, or broken links), we will update the text without a formal notation or announcement.

3. How to Report an Error

We welcome feedback from our customers and site visitors. If you spot an error on our website, please report it via:

Please include the URL of the page and a brief description of the error.

4. Review Process

Once an error is reported:

  1. Verification: Our content team or product manager will investigate the claim against our internal product catalogs or industry standards.

  2. Action: If the error is confirmed, we aim to correct it within 24 to 48 hours.

  3. Transparency: For significant errors that may have misled customers, we may issue a clarification or reach out to affected clients directly.